Just a small sample of the customer responses which we have received.

   Procedures ( scale of 1-5 )
A = Did you understand the basics of what the technician was doing?
B = Did you get all your questions answered?
C = Are you satisfied with the technicians speed and performance?
D = Do you think the technician knew what he was doing?
E = Do you feel that you got good service for your money?
F = Would you recommend Webspinner to your friends?

616 out of 630 = 97.8% average

Client Services Used Procedures
Webspinner-Design
George Rettich
Cell  604-318-1035
Fax  604-855-4264
  Tune-Up Repair Training A B C D E F
Les Trendal   5 3 5 5 5 5
Al Willems     4 5 5 3 5 5
Joanne Jenkins     5 5 5 5 5 5 Can't thank you enough for the wonderful job you did saving our computer and "de-bugging" it, even after I went and un-did all the work you did on the first visit. I've put your business card up on our bulletin board at work with my endorsement - hope you get something back from it. Joanne
Becky Marshall     5 5 5 5 5 5 Every thing was great! Keep up the good work.
Valerie Van Hende   5 5 5 5 5 5  
Ken Brown     5 5 5 5 5 5 Maybe a guide as to what to avoid IS Spybot? ,PC1Click or other Internet offers
Barbara Allard   5 5 5 5 5 5  
Karen Christensen     5 5 5 5 5 5  
Lorrie Candy   5 5 5 5 5 5 I think your doing an awesome job, it was my first time as your client, and you did great, thank you!!! I have already recommended you :)
Bill Risidore   2 5 5 5 5 5 I know people I gave your card to have used your service.
John Low 3 5 5 5 5 5  
Robert Overdiek     5 5 5 5 5 5  
Faye Lathrop     5 5 5 5 5 5 you left a program on my computor and told Lorana I could run it but I'm afraid to as I think I need a little in put before I say go for it to the program. Chicken ah what.
Marilyn Wright   5 5 5 5 5 5  
Wim Tas     5 5 5 5 5 5 Thank you George for the good service.
Good, nice and affordable service is something that we will keep in mind when we buy our next computer. We preffer to support local people instead of "face-less" big companies with super-expensive headquarters in ......where-ever.

Our computer works now like in the "good old days". The Quickbooks file is working perfect. Thanks.
Bill Bryan   5 5 5 5 3 3  
Laura Towers 5 5 5 5 5 5  
Hjordis Jorgensen   5 5 5 5 5 5 My yes to all the questions is not because the all ready were there. I am a very satisfied customer who feel assured that you can help me with future computer-problems.I will highly recommend you to my friends.
Richard Hay   5 5 5 5 5 5  
Reynold Nugter     5 5 5 5 5 5  
Mike Pollock   5 5 5 5 5 5 Your service was greatly fair since my horrible computer wouldnt accept a new video card and you still managed to spend 5 hours before your holidays to try to make it work,it never did but I am very happy with your service and will use you again in the future!
Nancy Klos   5 5 5 5 5 5  
        99 103 105 103 103 103 total 616 out of 630 = 97.8% average

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